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I have reset my password and still cannot log on...why?

0 votes
I have done everything imaginable to be able to log on...why won't your site let me?
asked 5 years ago in Website issues by Trippster2 Word Rookie (200 points)

2 Answers

0 votes
Try using a different browser. Players who update to the IOS 7 cannot use Safari to access our site. Try Firefox or Google Chrome.
answered 5 years ago by Debbyoc Word Freak (188,040 points)
0 votes
If you're on your iPhone and iOS 7 then you will have difficulty, but it is not impossible to login. I found that if you try to login and it goes back the same screen then you need to use the home button and double-click and close the Safari apps by sliding up. Then when you go back over you will either be logged in or when you login again it will be successful. It's a pain in the butt, but at least you can login from phone.
answered 5 years ago by mom2boys3girls Word Freak (3,910 points)

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