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I keep getting a update notification flag but all it does is freeze my games and it wont let me update. Help please

+1 vote
asked 9 years ago in Website issues by anonymous

2 Answers

0 votes
Try deleting the app and reloading it. If that does not work, then contact Zynga directly.
answered 9 years ago by Debbyoc Word Freak (189,360 points)
0 votes

 

  1. Try a hard shutdown of your iPhone/iPod/iPad. Hold home and power for 10 seconds until screen goes dark. Then restart. Simply powering the iDevice off writes everything to virtual memory corruption and all. If on an Android device go to the next step.
  2. Switch networks. If on WiFi turn it off and go to 3G. If on 3G go to a WiFi network. Sometimes the app gets stuck in a network loop and forcing it to reconnect using a new network clears the issue. If on a WiFi only iPad or iPod touch go to the next step.
  3. Try deleting the app and reloading it. A year ago with version 3 everything was so unstable I had to do this once a week. I haven't had that issue since updating to version 4 (though I'm still annoyed they deleted all the Third Reich words).
  4. If that does not work, then contact the Zynga Help Desk.
answered 9 years ago by scooteristi Word Freak (7,150 points)

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