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One of my active games disappeared

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I have both the iPad and iPhone free apps. I am logged into both with Facebook.

A few days ago, I had a game with a user called Shebut4 (something like that) vanish from my list of active games.  Just  a few minutes ago, I got a warning on both of my devices that I'm about to be automatically resigned from this game.  Is there any way I can recover this game?  What happened?  How can I prevent this from happening again.

I'm *this* close to buying the paid version, but I'd like to see this resolved or at least explained before I pull the trigger.

Thanks!

--Gre
asked 9 years ago in Game Issues by anonymous
I have had this same issue, except with a Facebook friend, and I am already using the paid versions ( both iPhone and iPad).
Was zynga's help desk able to help you, or am i just wasting my time if I contact them??
You're probably wasting your time.  I think they keep changing the way they store game data, independently of the game code itself, and here and there data gets lost.  In other words, they're sloppy.  You just have to suck it up when it happens.

1 Answer

0 votes
I would suggest that you contact Zynga's help desk, http://newtoy.zendesk.com and see if they can help you. We are an independent site from the WWF app so we cannot help you.
answered 9 years ago by Debbyoc Word Freak (189,620 points)

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